Privacybeleid

RetroKickzz operates this store and website, including all information, content, features, tools, products, and related services, to provide you with a smooth shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through our Services, or when you otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described herein.

🧾 Personal Information We Collect or Process

“Personal information” refers to data that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information.

We may collect the following categories depending on your interaction with our Services and applicable laws:

  • Contact details: name, address, phone number, email, shipping and billing addresses.

  • Financial information: credit/debit card details, payment confirmations.

  • Account information: username, password, preferences, and settings.

  • Transactions: products viewed, added to cart, purchased, returned, or exchanged.

  • Communications: messages or inquiries sent to our support team.

  • Device information: IP address, browser type, network, and other unique identifiers.

  • Site usage: how you navigate or interact with our Services.

🔍 Sources of Personal Information

We may obtain your information:

  • Directly from you (when creating an account, placing an order, or contacting us).

  • Automatically (through cookies or other technologies).

  • From our service providers (e.g., shipping or payment processors).

  • From business partners or authorized third parties.

🎯 How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services: process orders, payments, shipping, returns, and personalize your experience.

  • Marketing and advertising: send promotional communications or display personalized ads.

  • Security and fraud prevention: protect your account, data, and our operations.

  • Communication: offer support and maintain our relationship with you.

  • Legal compliance: respond to official requests or comply with applicable laws.

🤝 Disclosure of Information

We may share your personal information with:

  • Service providers acting on our behalf (payments, shipping, support, storage).

  • Marketing partners to show you relevant ads.

  • Affiliates and companies within the RetroKickzz group.

  • Legal authorities when required.

  • In case of merger or acquisition.

🛡 Relationship with Shopify

Our Services are hosted by Shopify, which may also collect and process your personal information. You can review how Shopify handles your data in its Consumer Privacy Policy.

🌐 Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or any information you share with them.

🚫 Data from Minors

Our Services are not intended for minors, and we do not knowingly collect personal data from children.

🔒 Security and Retention

We apply reasonable measures to protect your data, though no system is completely secure.
We retain your information only as long as necessary to provide our Services or comply with legal obligations.

⚖️ Your Rights

Depending on your country, you may have the right to:

  • Access your data.

  • Request deletion or correction.

  • Object to data processing or withdraw consent.

  • Manage your communication preferences (unsubscribe at any time).

You can exercise your rights by writing to support@retrokickzz.com.
You may also review additional rights applicable through Shopify’s Privacy Portal.

💬 Complaints

If you have a complaint about how we handle your data, please contact us at support@retrokickzz.com.
Depending on your location, you may also contact your local data protection authority.

🌍 International Transfers

We may store and process your information outside your country.
For transfers outside the EEA or the UK, we use Standard Contractual Clauses approved by the European Commission.

🔄 Changes to This Policy

We may update this Privacy Policy occasionally.
We will post the most recent version on our website, along with the update date.